Vol 6 No 1 (2023): Accepted Paper

Issue Information:

For Accepted but not published papers.

Volume, Number, and Year might be changed when published.

Published: 2023-01-05

Examining the effect of a broker’s competence on recontract intention Abstract

Examining the effect of a broker’s competence on recontract intention Abstract

by Ngo Thi Ha
Received: Sep 14, 2021 / Published: Jan 5, 2023
Abstract: This study examined the effect of brokerage competencies on re-contract intention and customer satisfaction with the elements of ability, knowledge, and attitude as well as to understand the mediation of satisfaction on the broker’s competencies and re-contract intention of the customer. The study was surveyed by a questionnaire from customers in Tan Thoi Dai agent which was a total of 200 samples. SPSS 20.0 and AMOS 24.0 was applied to complete all SEM analysis for providing accurate
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results. The results shown that the competencies of a broker positively impact the satisfaction of service users through the element of ability, attitude, and knowledge of brokers. Moreover, these indicators (ability and attitude) play a significant impact on recontract intention in the direct effect, in contrast, Knowledge has an insignificant role in this correlation. Lastly, the level of satisfaction is proved that plays a mediating role in the relationship between all the elements of the broker’s capacity and recontract intention indue to reducing the coefficient. Interestingly, Customer satisfaction has a full mediation with the appearance of knowledge, while it keeps a partial one in the case of ability and attitude. This study has significantly contributed to developing the quality of real estate agents, brokers, and managers. It is necessary to reinforce the competitiveness of real estate agents by raising the rate of revisit intention of old customers. Therefore, to enhance the recontract intention, it is not only paying attention to training for brokers with essential capacities but also effort the level of satisfaction.

The Impact of Capital Investments on Firm Financial Performance – Empirical Evidence from the Listed Food and Agriculture Companies in Vietnam

The Impact of Capital Investments on Firm Financial Performance – Empirical Evidence from the Listed Food and

by Dang Thi Hai Yen
Received: Dec 8, 2021 / Published: Jan 5, 2023
Abstract: Capital investment decisions are among the most important financial decisions of a firm, which effect the business survival. This paper investigates the impact of capital investments on firm financial performance to provide an insight for future capital investment decisions of companies. The study uses unbalance panel data gathered from 62 companies which covered 688 observations of listed companies in food and agriculture sector in Vietnam stock exchange during the period 2009 – 2020. To
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control for unobserved individual effects, the random effect estimator was employed. Profit margin (PM) was used as a proxy for firm financial performance, while independent variables were capital investment rate in both short-term and long-term effect, equity to total assets ratio, firm size and tangible to fixed assets ratio. The results indicate that capital investments have statistically significant positive impact on long-term performance of the analyzed enterprises. This outcome is in accordance with many previous studies. Especially in the context of Vietnam listed food and agriculture companies having high level of capital investments, a portion increase in capital investment rate will increase the company profit margin. Other variables also have statistically significant relationship with profit margin, in details, equity ratio and size have positive effect while tangible assets ratio has negative effect on firm performance. Therefore, the research suggests firm managers should choose the appropriate capital investment strategies in long-term perspective, within the consideration of equity ratio, economics of scale and tangible assets investment ratio to get the most efficient performance.